Thank you for shopping at Kallaimarket. We want to ensure your satisfaction with every purchase you make on our platform. Please read our return policy carefully to understand your options regarding returns and exchanges.

1. Return Eligibility

1.1 Eligible Items: Most products purchased from Kallaimarket are eligible for return or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

1.2 Non-Eligible Items: Certain types of goods are exempt from being returned, including perishable goods, personalized items, and downloadable software. We do not accept returns for these items.

2. Returns Process

2.1 Initiating a Return: To initiate a return, please contact the seller from whom you made the purchase. The seller's contact information can be found in your order confirmation email or on the product listing.

2.2 Return Shipping: You may be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Refunds

3.1 Refund Processing: Once your return is received and inspected, the seller will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

4. Exchanges

4.1 Exchanging Items: If you wish to exchange an item, please contact the seller directly to arrange the exchange. Exchanges are subject to the seller's inventory and product availability.

5. Contact Us

5.1 If you have any questions about our return policy, please contact us at 7826034221.